The School Of Hard Knox
The School of HardKnox isn’t a motivational podcast—it’s a lived conversation.
Join Mark W. Knox every Monday for real, unfiltered dialogue about life as it actually shows up: his life, your life, and the lessons we earn along the way. This show sits at the intersection of business, relationships, health, faith, and balance—because success in one area without alignment in the others is a liability, not a win.
Each episode challenges listeners to think more clearly, move more intentionally, and lead themselves better. Mark draws from his own journey—wins, losses, silence, and seasons of rebuilding—while bringing in voices from his network of operators and thinkers: entrepreneurs, small business owners, executives, creators, investors, authors, and coaches who’ve done the work, not just studied it.
This is a podcast for people who are done chasing motivation and ready to build discipline.
For those who want to turn setbacks into leverage, ideas into execution, and pressure into clarity.
If you’re serious about capitalizing on opportunity, making sharper decisions, strengthening your relationships, and transforming failure into an asset—this is your room.
The School of HardKnox is about growth with accountability.
Progress with purpose.
And becoming the kind of person your goals require.
Pull up every Monday.
Expect to be challenged.
Leave better than you showed up.
The School Of Hard Knox
#91: 7 Keys to getting the BEST Customer Service!
On this weeks show we outlining my 7 keys to get what you want in a customer service situation. I've been the victim and also the victor of many customer service battles! Ive been on both sides of the table. These days I still don't know how to keep my calm but I have mastered getting what I want in dicey situations. Join me as I give you some tips and tricks on how to get what you want when things get heated. Oh yeah, and for my business owners, this will give you some insight on the tactics used by consumers in the heat of a customer service battle. Enjoy
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